×
Home
About
Leaders in Safe Storage
Safe Storage Facilities
Quality, Safety & Innovation
Leadership Team
Staff Longevity
Storage Fees
Patient Peace-of-Mind
Our Credentials
Strategic Partners
Services
Find a Freezing Center
Embryo Storage
Embryo Storage Frequently Asked Questions
Embryo Donation & Disposition
Oocyte Storage
Oocyte Research Donation & Disposition
Sperm Banking
Ovarian Tissue Storage
Ovarian Tissue Transplantation Program
Testicular Tissue Storage
Testicular Tissue Transplantation Program
OverNite Male Kit™
Shipping
Biobank Service
Healthcare Professionals
Cryo-Logix
Contact Us
Contact Us
Clinic Partnership & Press Inquiries
Fertility Preservation Network
Find a Freezing Center
Oocyte Freezing map
Semen Freezing Map
Embryo Freezing Map
Ovarian Tissue Map
Testicular Tissue Map
Join The Network
Fertility Preservation
Preserving Oocytes, Ovarian Tissue & Embryos
Preserving Sperm
Preservation Options for Children
Ovarian & Testicular Tissue Fertility Preservation & Research Programs
Ovarian & Testicular Tissue Transplantation Programs
Fertility Preservation 101 – Cancer Diagnosis
Fertility Preservation FAQs
Fertility Preservation Resources
Get Started
Forms
Financial Assistance
Storage Fees
LGBTQ+ Family-Building Resources
Requirements
Testing Requirements
Potentially Infectious Storage
News
Blog
Existing Customers – Accounts & Billing
New Customers Get Started
Existing Customers Portal
New Customers Get Started
Contact us
Storage Account Information
Submit this form for common requests and questions about your account.
How can we help?(*)
-- Choose support type --
Change My Billing Frequency
Transfer My Specimens To My Clinic
Terminate My Storage Account
Donate My Embryos
Check My Inventory
Get Help With Something Else
Change my billing frequency.
Important billing information:
Refer to ReproTech’s fee schedule for current pricing.
Maximum prepaid storage period is 10 years.
Each billing cycle option is prepaid and non-refundable.
Once the billing cycle has been changed, an updated invoice will be emailed to you.
Invoices are due upon receipt.
-- Choose billing cycle --
1 Year
2 Years
3 Years
5 Years
10 Years
Next steps for transfer:
ReproTech will email the RTL Transfer from Authorization and Medical Data Release form to you.
This form must be signed in the presence of a notary by all Clients.
Check with your clinic to complete any consent forms/fee payments.
Both ReproTech and your clinic forms require completion for processing.
Allow 3-6 weeks for processing and scheduling with your clinic for shipment.
Additional protocols are required if you are using a gestational carrier, have a reactive test result on file, or want to ship to a non-US clinic. Please provide the following information.
Clinic you're working with:
Approximate procedure/FET date
Any special circumstances or other information we need to know about?
Terminate my storage account.
ReproTech will email you a Termination of Account Form.
This form must be signed in the presence of a notary by all Clients.
Per the terms of your Cryostorage Agreement, storage must be paid until a termination form is completed or all specimens are shipped.
Provide any additional information you need us to know:
Donate my embryos.
Start by reviewing donation options then contact us for the necessary paperwork. Some forms will require notarization.
Depending on the agency you select for embryo donation; this process can take several months.
If you know what donation option you want list it here. Provide any additional information/questions. A ReproTech representative will contact you:
What is my current inventory?
To receive your current inventory report via email, verify your date of birth (DOB) for account verification.
Provide your DOB:
I need help with something else.
What can we help you with?
Location where my specimens are currently stored:(*)
-- Choose Your ReproTech Storage Site --
Connecticut
Florida
Minnesota
Nevada
Texas
Unknown
First Name(*)
Last Name(*)
Your Email(*)
Your Phone #(*)
Date of Birth: (*)
By submitting this form, you affirm that the person receiving the email and person named above are the same person and you are agreeing to accept personal health information received at the email address entered above.
Thank you for contacting us to manage your account. You can expect to hear back from a ReproTech representative within 1-2 business days.
Send
Contact ReproTech
CT: 203-816-5598
FL: 954-570-7687
TX: 469-547-2399
MN: 651-489-0827
NV: 775-284-2795